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Title details for Providing Reference Services by John Gottfried - Available

Providing Reference Services

by John Gottfried
Katherine Pennavaria
ebook
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Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include:
  • Reference services: basic information and background
  • Reference resources and tutorials
  • Organizing and providing services
  • Staffing and performance management
  • Forming helpful partnerships (internal and external)
  • The future of reference

    • Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service.
    Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.
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    Formats

    Kindle Book
    OverDrive Read
    EPUB ebook

    subjects

    Language Arts Nonfiction

    Languages

    English

    Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include:
  • Reference services: basic information and background
  • Reference resources and tutorials
  • Organizing and providing services
  • Staffing and performance management
  • Forming helpful partnerships (internal and external)
  • The future of reference

    • Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service.
    Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.
    Expand title description text
    Language Arts Nonfiction